Airospring Medical Ltd has a standard returns policy for the return of goods within 14 days if you are not satisfied.

In addition to this as members of the BHTA we engage to do the following:

  • to protect pre-payments or deposits paid by consumers in the event that a BHTA member is unable to meet a promise to deliver goods or services,
  • not to use high-pressure selling techniques, and encourage a carer or advisor to be present during home visits,
  • where cancellation rights apply or are offered, to offer through Amazon an easy returns policy within the 14 days cancellation period, and
  • to ensure that consumers have access to a free independent redress scheme if things go wrong